Whirlpool Reviews

Whirlpool.com Return Policy

• Return Period: Products may be returned within 30 days from the date of delivery for a full refund.

• Condition of Items: Items must be new, unopened, and in their original packaging. Used or damaged items are generally not eligible for return.

• Shipping Costs: Return shipping costs will be covered if the return is due to an error on Whirlpool's part (e.g., incorrect or defective item). If the return is due to a change of mind or ordering the wrong item, the customer is responsible for return shipping.

• Refund Processing: Refunds are typically processed within four weeks after the return is received, which includes transit time and processing time by both Whirlpool and the customer's bank.

• Defective or Damaged Items: For items that arrive damaged or defective, customers should request a Return Merchandise Authorization (RMA) within 30 days. Whirlpool will provide a prepaid shipping label for returns in such cases.

• Inspection Upon Delivery: Customers should inspect items upon delivery. If there are any visible damages, those should be noted on the delivery receipt, and damaged items should be refused.

• No Restocking Fees: Whirlpool does not charge restocking fees for returns, provided they meet the return criteria.

This policy ensures customers have clarity regarding their options for returning products purchased through Whirlpool.com.

Top 10 Alternatives to Whirlpool.com

1. Samsung - A leading South Korean brand known for innovative home appliances with advanced technology and features.
2. LG - Another prominent South Korean manufacturer offering a wide range of appliances, recognized for quality and efficiency.
3. Bosch - A German company specializing in high-quality kitchen appliances, particularly known for their dishwashers and built-in products.
4. Electrolux - A global leader in home appliances, offering a variety of products that focus on sustainability and user-friendly designs.
5. Panasonic - Known for its electronics and home appliances, Panasonic provides reliable products with a focus on innovation.
6. Haier - A Chinese multinational that produces a wide range of home appliances, known for affordability and diverse product offerings.
7. Beko - Offers efficient and sustainable appliances, particularly noted for their dishwashers and refrigerators with shorter delivery times.
8. Helen of Troy - Engages in the manufacturing of household products, including personal care and home appliances.
9. iRobot - Specializes in robotic home cleaning devices, providing innovative solutions for modern households.
10. SharkNinja - Known for its kitchen and cleaning appliances, offering competitive alternatives in the home appliance market.

These brands provide various options for consumers seeking alternatives to Whirlpool's offerings, focusing on quality, technology, and efficiency.

Steps to Open an Account on Whirlpool.com

1. Download the Whirlpool App: Available on the Apple App Store or Google Play.

2. Open the App: Once installed, launch the app and navigate to the Account Settings.

3. Create Your Account:

   • Enter your email address and click Next.
   • Provide your first name, last name, and phone number, then click Next.
   • Input your street address and click Next.

4. Email Confirmation: A confirmation email will be sent. Check your inbox (and spam folder) for this email, then click the link provided to confirm your account.

5. Log In: Return to the app, log in using your credentials, and proceed to add appliances if desired.

This process allows access to Whirlpool's features, including managing appliances remotely and tracking usage.

Whirlpool.com is known for its innovative home appliances that cater to various household needs. Among the popular products are the 2 in 1 washers with a removable agitator, offering customized laundry care, and kitchen innovations that simplify cooking and cleaning. The website also features an Appliance Finder to assist customers in selecting the right product for their needs. For those looking to outfit their kitchen, kitchen suites are available, ranging from freestanding to built-in options suitable for small spaces. In the laundry segment, Whirlpool provides washer and dryer sets in both top load and front load configurations, designed to efficiently manage family laundry. Additionally, the Care Counts™ Laundry Program demonstrates Whirlpool's commitment to community by helping students access clean clothes. The site also offers resources like product registration, manuals, troubleshooting, and service scheduling to support appliance owners.

Whirlpool.com has a return policy that allows customers to return products within 30 days from the date of shipment. The products must be in unused condition and in the original packaging material. Customers are responsible for return shipping & handling charges. For major appliances and parts, returns are accepted within 15 days with no return fees, provided the items are in new and unused condition. If a product is delivered damaged, customers can request a return, reorder, or exchange within 30 days. Exchanges do not incur additional delivery, shipping, or service fees, but for returns, these fees are not refunded. After 15 days and up to 30 days, a restocking fee of 15% of the product cost, with a minimum of $50, may apply. The shipping policy states that credit card charges are made only when the order ships, and if multiple shipments are required to complete an order, each shipment will be charged separately. However, only one shipping charge is applied regardless of the number of shipments needed.

Whirlpool.com features a range of appliance packages and individual appliances with varying costs. For instance, kitchen appliance packages start at $3,566.00 for freestanding suites, which can include a freestanding range, refrigerator, microwave, and dishwasher. Built-in suites, which offer a more custom look and can include a slide-in range or cooktop and wall oven, refrigerator, vent hood, and dishwasher, start at $4,706.00. For smaller spaces, such as apartments or condos, small space suites are available starting at $4,006.00. These suites are designed to fit appliances with smaller widths into tighter spaces. Additionally, there are options for 2 or 3 piece appliance sets, with combinations like a dishwasher, range, and microwave starting at $1,247.00, and a range and refrigerator set starting at $1,848.00. Prices for individual appliances vary based on the type, features, and model selected.

Whirlpool.com offers a variety of payment options to accommodate different preferences. Customers can pay for their purchases using major credit and debit cards, including Visa, Mastercard, Discover, and American Express. Debit cards are accepted as long as they do not require a PIN number for transactions. For those who prefer digital wallets, Apple Pay is available, providing a secure and convenient way to pay using an iPhone or iPad. Additionally, PayPal is supported, allowing customers to connect their PayPal account at checkout. It's important to note that changes to orders made via PayPal are not permitted; if a change is necessary, the purchase must be canceled and a new order started. Financing options are also available through Affirm, where customers can buy now and pay later. However, cash payments or COD orders are not accepted. Transactions may be subject to limits imposed by financial institutions based on card type, and it's the customer's responsibility to ensure sufficient funds are available to cover the purchase until the order is charged to the card.